Catalog 2021-2022

MGT 689 Cross-Cultural Management and Negotiations

This course addresses practical skills for global managers by covering broad management issues as applied to specific skill areas. The latter include establishing credibility, building relationships, obtaining information, evaluating people, giving and receiving feedback, training and development, meeting management, sales and marketing, negotiation, and conflict resolution. Beyond such person-to-person skills, global organization development and consulting skill areas such as multicultural team building, knowledge transfer, innovation, and change management are also covered.