ITM 430 Global Information Systems Management

The premise of IT governance is that IT capability can no longer be a black box. IT governance implies that all stakeholders have input into the decision-making process. Using case examples from global companies, the course covers business/IT alignment, strategic planning, demand management, IT governance frameworks, IT service management (ITSM), ITIL, COBIT, the Balanced Scorecard, and other metrics and controls to enable technologies

Credits

4

Prerequisite

ITM 220 and senior standing.

Offered

spring semester