600

MKT 609 Marketing Management and Customer Value

For graduate students only. Examines the development and evaluation of marketing, planning and strategy from a managerial perspective. Integrates the delivery of high levels of customer value (delighting customers), which enhances the "connection" between the firm and the customer, ultimately leading to more loyal, profitable customers. Measurement of marketing metrics, decision theory, pricing and promotion are also topics. Covers applicable research techniques, as well as contributions from other disciplines in the context of marketing management.

Credit Hours: 4

Prerequisites

MKT 500, ECO 500.

MKT 610 Strategic Marketing Analysis

For graduate students only. Focuses on the rapidly evolving concepts and analytical techniques that facilitate strategic plan development using interactive simulations and real-world case studies. Topics include analytical prerequisites for planning, formal strategic planning methods, and business and marketing strategies.

Credit Hours: 4

Prerequisites

MKT 609.

MKT 612 Business Research Methods

For graduate students only. This course demonstrates a logical approach to marketing and business research by focusing on the process of research and examining information needs of marketing managers. Primary and secondary research tools, survey design and analysis techniques, and methods of interpreting and reporting results are examined.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 613 Global Marketing

For graduate students only. This course prepares students for the global marketing environment by examining marketing in other countries; the marketing implications of cultural and environmental differences; international marketing research; and adaptation of product, price, promotion, and distribution decisions to the foreign environment.

Credit Hours: 4

Prerequisites

MKT 609.

MKT 614 Personal Selling and Sales Management

For graduate students only. Through lectures, student presentations, journal articles, and lab sessions, this course examines the personal selling process and the use of a professional, customer-oriented problem-solving approach in selling situations. Reviews the nature of a sales job and issues in the supervision and motivation of salespeople, and ethical challenges they face.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 615 Integrated Marketing Communications

For graduate students only. This course focuses on the strategic concept of integrated marketing communications (IMC). IMC incorporates advertising, sales promotions, publicity, public relations, personal selling, social media and any other means by which marketing information is communicated to people. The course involves a synthesis of the theoretical, practical, and social considerations of IMC.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 616 Marketing on the Cutting Edge

For graduate students only. This course consists of a variety of specialty, cutting-edge marketing topics that students would not usually be exposed to when taking a traditional sequence of marketing classes. The course is team taught as a series of independent lectures by experts in the specialty field.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 650 Nonprofit Management and Innovation: Marketing, Development and Communications

The Nonprofit Management and Innovation certificate program was developed against a backdrop of increasing national concern over nonprofit executive succession. It fills a unique niche among area college and university programs and responds to interests expressed by Tampa Bay nonprofit and foundation leaders. This course covers marketing, development and communications.

Credit Hours: 3

MKT 652 Services Marketing and Management

For graduate students only. This course focuses on developing and managing the service encounter across different industries, including the nonprofit sector, in order to deliver service quality to the customer. In this course students learn the unique challenges of services and the different roles both employees and customers have in the creation and delivery of services. Students will be able to develop measures of service quality, research and anticipate customer expectations, design new services, and create service recovery strategies.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 654 Strategic Brand Management

For graduate students only. Studies the important role of creating, building and managing an organization's branding strategy. The course integrates the theoretical foundation of brand strategy with contemporary readings on branding practice. Coursework involves discussion, case analysis and projects with a high level of student interaction.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 655 Marketing Law

For graduate students only. Explores the legal environment of marketing including a history of marketing law, legal implications in each strategic marketing area, and current legal cases in marketing.

Credit Hours: 2

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 656 Electronic Marketing Strategy

For graduate students only. This course explores, from the strategic perspective, the unique marketing challenges and opportunities that electronic marketing presents. It requires a fundamental grounding in the principles of marketing. It explores the nexus between e-marketing and traditional marketing activities. The class also incorporates current developments in electronic marketing to acquaint students with the present day challenges and opportunities of e-marketing.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 657 Buyer Behavior

For graduate students only. The course introduces a wide range of behavioral concepts, and explores the strategic implications of customer behavior for marketers. The course challenges students to explore the realities and implications of buyer behavior in traditional and e-commerce markets. Key to the course is demonstrating how an understanding of buyer behavior can help to improve strategic decision making.

Credit Hours: 4

Prerequisites

Foundation courses.

Corequisites

MKT 609.

MKT 658 Sport Marketing

Sport Marketing addresses various marketing issues that are important to sport marketers. Primarily explored are 1) the marketing of sports events, teams, equipment, and sports service providers and 2) the use of sports to market goods and services. Sport marketers must understand business principles and understand how value is created through marketing programs tied to athletes, team, leagues, fans and organizations. Topics covered include licensing, sponsorship, distribution, services marketing, products bundling, consumer behavior and communication. The class consists of lectures, guest speakers, class discussions and individual assignments relevant with current industry practices and trends.

Credit Hours: 4

Prerequisites

MKT 500 and graduate standing.

MKT 690 Internship

International students must consult with the Office of International Programs. May be used to satisfy practicum requirements.

Credit Hours: 1-4

Prerequisites

Approval by the graduate office, the college internship coordinator and the COB associate dean.

MKT 692 Learning by Travel: Marketing in International Markets

This course is designed to give students an opportunity to develop personal familiarity with the global environment and some of the issues faced by global managers. Beyond the social and cultural dimensions that the residency explores, the course will focus on developing an increased understanding of global markets, competition and business opportunities.
Credit Hours: 4

MKT 695 Special Topics in Marketing

For graduate students only. This course is offered at the discretion of the marketing department. Subject will focus on a topic of current interest in the field, training in a specific area of the field or a topic that is of interest to a particular group of students.

Credit Hours: 1-4

Prerequisites

To be specified at time of offering.

MKT 699 Independent Study in Marketing

For graduate students only. Contemporary topics in marketing.

Credit Hours: 1-4

Prerequisites

minimum 3.5 GPA, MKT 609 and written permission of the department chair.